ORDERING INFORMATION

VISA and MasterCard accepted
VISA MasterCard

Orders may be placed by E-mail, Telephone or by Fax to:

Affinity Biologicals Inc.
1395 Sandhill Drive
Ancaster, Ontario,
Canada
L9G 4V5
Toll Free: 1-800-903-6020 (North America)
Tel: 905-304-9896
Fax: 905-304-9897
E-mail: info@affinitybiologicals.com
Website: www.affinitybiologicals.com

 

Once you are ready to place your order, please have the following important information on hand:

1. Catalogue Number, product size and the quantity or volume of each product you plan to purchase.

2. The complete shipping address with contact information.

3. The complete billing address with contact information, if different than shipping information.

3. If ordering from the US or Europe, please provide your EIN# (US) or VAT# (Europe)

4. Purchase Order if required.

5. Visa and MasterCard payments are preferred.

Orders under $100.00 (not including shipping or taxes) will be subject to a $25.00 handling fee.
Pricing does not include shipping or taxes (if applicable)

Bulk Orders

Large volume sales are a specialty. We are able to supply antibodies in gram quantities and plasmas in litre volumes. Contact us for order quotations.

Return Policy

Items will not be accepted without a valid Return Authorization Number. Prior to returning any items, please contact us to receive a Return Authorization Number and shipping instructions. Products must be returned in the same condition in which they were received. Some items may not be returned for credit, including frozen products, custom products, products that have passed their expiration date and any opened products. Returns accepted for items ordered in error may be subject to a 15% restocking charge.

Pricing & Payment

Payments should be directed to the same address as orders. Our terms are Net 30 Days unless alternate arrangements are made prior to sale. Overdue accounts are subject to interest charges. The customer will be responsible for all fees and court costs incurred in the collection of past due accounts.

Pricing & Warranty

Affinity Biologicals Inc., guarantees that the performance of our products meets our stated claims at the time of shipment. No guarantee of performance is made for applications not included in our quality control testing for each lot. We shall not in any event be liable for incidental, consequential, third party or special damages of any kind resulting from any use or failure of the products. The company’s sole liability and Buyer’s exclusive remedy for a breach of this warranty is limited to replacement or refund at the sole option of Affinity Biologicals, Inc. This warranty applies to products in original containers and does not apply to product that has been subjected to alteration. The Buyer is responsible for any patent infringement resulting from use of our products.